Email Scams on the Rise

A new email scam is on the rise. The rise of artificial intelligence (AI) also means the rise of AI-based scams. The most recent example is one targeting Gmail users. Here’s what you need to know if you use the Google Mail system.

Scammer's Goal: This Gmail scam is basic – a scammer tries to gain access to your Gmail account to find sensitive information to steal.

The Gotcha: Here’s how the AI Gmail scam works.

1. You will first see an email that asks you to reset your Gmail due to fraudulent activity.
2. The email contains a link that helps you “fix your account.”
3. If you don’t fall for that, the second attempt will be a phone call from someone claiming to be a Google employee.
4. In both instances, the issue is presented as urgent. The phone call will even come from an area code that is associated with Google businesses. 

Protecting Yourself: While this AI Gmail scam seems legit, there are ways to tell it’s a scam. Here’s what to watch for:

• Understand the Situation. First, most scams, including this one, present the issue as dire. Ask questions and research to better understand what’s going on.
• Don’t Panic. Scammers hope to generate a sense of panic, to get you to react emotionally without thinking clearly.
• Think Clearly. If you were thinking clearly, consider: What company would reach out to ask for your passwords? None! The clearer you think through the situation, the less likely you are to fall for a scam.

Do One Thing: When you receive a suspicious email or phone call, take a minute to breathe and research before taking action.

Keep up to date on the latest fraud news by visiting bfcu.org.

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